Refund policy
60-Days Money Back Guarantee
We offer a 60-Days Money Back Guarantee for all Golden X products purchased from goldenxstore.com
If you purchased our supplements directly from goldenxstore.com, take them as directed for 30 days and you are not completely satisfied, you may return it today, next week or even next month, for a 100% refund of your purchase price, less shipping & handling, if applicable.
If you purchased 1 bottle of any supplement, you do NOT need to return the used bottle.
Please contact us at support@goldenxstore.com to process your refund.
If you purchased more than 1 bottle of any supplement (more than a 30-day supply), you only need to return the unopened bottles in order to receive your refund. Opened or empty bottles do NOT need to be returned.
If you use 1 bottle (45-day supply), you will get refunded 100% less shipping and handling, if applicable.
Example:
You purchased 3 bottles of a supplement and used 1 bottle.
You will return the 2 unopened bottles.
Once received at our warehouse, we will issue a refund for 3 bottles (1 opened bottle and 2 unopened bottle).
If you use more than 1 bottle (30-day supply), you will get refunded 100% less any opened bottles more than 1, less shipping and handling, if applicable.
Example:
You purchased 3 bottles of a supplement and used 2 bottles.
You will return the 1 unopened bottles.
Once received at our warehouse, we will issue a refund for 2 bottles (1 opened bottle and 1 unopened bottle).
For both domestic and international orders, the customer is responsible for the return postage to our warehouse.
Customers are only allowed 2 returns per year.
Refunds are issued back to the original form of payment and can take anywhere from 5-10 business days to clear with your bank.